Weber Service and Warranty


Here at Weber New Zealand, we take customer service very seriously. That's why when you buy a Weber barbecue from an Authorised Weber New Zealand Stockist, you have the support of a local team of Weber experts. With a national customer service office and spare parts centre based in Auckland, we are here to ensure that you get the very best out of your Weber barbecue.

Our customer service specialists will do their best to help you with anything from maintenance and cleaning to how to cook the perfect steak or roast a beautiful Christmas turkey. Whether it's gas, charcoal or the latest Weber Q, these barbecue experts will find the right answer to your question.

In addition to local customer service, when you buy a Weber from an authorised stockist, you also have the support of Weber's limited warranty. In some cases, this means up to 25 years. This means the Weber nameplate on your barbecue is a one-word contract that assures you of complete satisfaction.

To contact us for any reason, please email us at or phone on 0800 4 WEBER (0800 4 93237)

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